At Saint Augustin, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable privacy laws.
1. Information We Collect
When you interact with Saint Augustin, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address when you make inquiries or place orders.
Payment Information: Credit card or payment details used to process your order.
Order Information: Information related to the products you purchase, including design preferences, specifications, and delivery details.
Website Usage Information: Data on how you use our website, including IP address, browser type, operating system, and browsing behavior, through cookies and similar technologies.
Communications: Any information provided through customer service inquiries, surveys, or other communications.
2. How We Use Your Information
Saint Augustin uses the personal data we collect for the following purposes:
Order Fulfillment: To process and deliver your orders, including sending confirmations, updates, and shipping details.
Customer Service: To respond to your inquiries, provide support, and resolve any issues related to your purchases or account.
Marketing and Communication: To send you information about our products, services, promotions, or events. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in the emails or contacting us directly.
Personalization: To improve your experience on our website by customizing content based on your preferences.
Security: To maintain the security of our website, detect fraudulent activity, and comply with legal obligations.
3. How We Protect Your Information
Saint Augustin takes your privacy seriously and implements industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. This includes:
Encryption: We use SSL encryption to secure sensitive data, such as payment information, during transmission.
Access Controls: Access to your personal data is limited to authorized personnel who need the information to fulfill their roles.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
4. Sharing Your Information
Saint Augustin may share your personal information under the following circumstances:
Service Providers: We may share your information with third-party service providers who help us with operations such as payment processing, order fulfillment, and marketing. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or legal process, or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.
5. Your Rights and Choices
You have the right to:
Access and Update Information: You can review and update your personal information by contacting us at support@saintaugustin.co.
Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the instructions in our emails or by contacting us directly.
Request Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations that require us to retain the data.
Withdraw Consent: Where you have provided consent for us to process your data, you can withdraw that consent at any time by contacting us.
6. Cookies and Tracking Technologies
Saint Augustin uses cookies and similar tracking technologies to enhance your browsing experience on our website. These cookies allow us to:
Remember your preferences and settings.
Track website performance and analytics.
Provide personalized content and advertisements.
You can manage cookie preferences through your browser settings, and you may choose to disable cookies. However, this may affect certain features of our website.
7. Children’s Privacy
Saint Augustin’s website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal data, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
Saint Augustin reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Saint Augustin Cabinetry
Email: support@saintaugustin.co
Phone: (800) 589-6027
Address: Saint Augustin Cabinetry
5910 N. Central Expressway #1810
Dallas, TX 75206
Thank you for trusting Saint Augustin with your custom cabinetry needs!
